Monday, March 3, 2014

The report server installation is not initialized

The report server installation is not initialized. (rsReportServerNotActivated)


when users were trying to access SSRS reports via the browser they got the following error :
"The report server installation is not initialized. (rsReportServerNotActivated)

Error: The report server installation is not initialized. (rsReportServerNotActivated)

Solution:

Checked the Scale-out Deployment tab in the Reporting services configuration manager where it displayed the status as not joined.

Restored the encryption keys with the previously generated backup key and now clicked on on scale out deployment which showed the status as joined.

After this change, users were able to browse the SSRS service.

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